4-1 Small Group Discussion: Five Communication Strategy Recommendations

  • For this discussion you will be working within your assigned small group to develop five recommendations that you will propose to Sharon Slade, the chief human resources officer of Netflix.
  • Your recommendations should include the following critical elements:
  • Incorporate concepts of integrative bargaining, (i.e., win-win bargaining or interest-based bargaining). Your goal is to create an environment that increases the likelihood of reaching a mutually beneficial outcome for both parties.
  • Identify ways that Sharon can make a positive first impression, using tacit communication, such as body language, tone of voice, and so on. Explain your reasoning.
  • Identify examples of effective overt communication that Sharon can use in this negotiation. Explain your reasoning.
  • Suggest a location for the negotiation session that will create confidence in both Sharon and Alice and a positive basis for the discussion.
  • Identify situation(s) when should Sharon use tacit communication. In which situation(s) should Sharon use overt communication? Explain your reasoning.
  • Compare the impact of the overt and tacit communication in these situations and how they will affect the message Sharon is sending.

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