FAQs

Is your service confidential?

Yes, we are a private company and uphold a strong sense of decorum in dealing with confidentiality. We will not, under any circumstance (unless required to do so by federal law), give out any of your personal information to anyone, ever.

Is my payment secure?

We use PayPal — the safest and easiest way to pay online. Your transaction, along with your personal information, is 100% confidential.

How does Geniushomeworkzone.com service work?

To learn about how our service works, please visit the How It Works page, where you can read a detailed explanation of our features, along with a systematic guide.

How do I place an order from Geniushomeworkzone.com?

To place an order after signing up and approval, simply navigate to the “Place New Order” button on your dashboard and fill in the required information concerning your particular project on the Order Form. Alternatively, you can place your order over the phone (toll-free) or by using either the Live Chat or Email feature at the bottom of the website.

How do I fill in the order form?

We have an extended order form on our system where you fill out all the project guidelines. Some of the essential guidelines are the title, deadline, length, and type in the project instructions and upload any additional materials. After completion of the order form, proceed to the next step, which is to click the “Submit Order” button. Tutors will have the capacity to see the new project and place bids. You will have the capacity to pick the best expert of your choice by clicking on “Bids” and then click on “Buy Bid” which securely redirects you to our payment gateway where you can authorize the payment.

How can I get a discount on the order?

We have put in place policies to offer our customers – friendly prices and discounts for returning clients. Contact our support team VIA the Phone (toll-free), Live Chat, or Email to ask if you are eligible for a discount before placing your order. Furthermore, you can get a discount for large orders. After the agreement, the support team will inform the tutors to honor the discount.

My order requires me to use a specific source that I do not have, can you guys find it?

We have a wide variety of online resources and access to multiple databases to find the right source for you. While we cannot find absolutely everything, we can typically dig it out. If a situation arises where we cannot find a certain book or article, we will notify you ASAP and figure out a solution.

I am curious about the status of my order, how do I find out?

If you would like an update concerning the status of your order, please contact the tutor directly via chat or messages. Alternatively, you can contact our Support Team VIA the Phone (toll-free), Live Chat, or Email. Please be patient in waiting for a response, our writers and editors try their best to answer questions as soon as possible!

How qualified are the writers?

All of our experts are seasoned veterans of the trade. They all went to prestigious universities and graduated with a high GPA’s. They know the ins and outs of how to get A’s and we evaluate each of them to make sure that they meet our quality standards.

Are the Solution papers 100% plagiarism-free?

We have a zero-plagiarism tolerance policy to ensure that all sample papers are original! We check Sample papers using several sophisticated plagiarism checking services to make sure that it is completely plagiarism-free.

What should I do if the expert did not meet the instructions?

In an unlikely case, if the tutor who worked on your project does not meet the instructions, please contact them via chat or message and request adjustments at no extra cost.