Quiz 2: Chapters 3 & 4

Question 1

1 / 1 pts
A person who guides the performance of an organization as a whole or of one of its major parts is called a ________.

middle manager

first-line manager

supervisor
Correct!

top manager

Question 2

1 / 1 pts
Accountability in managerial performance is always accompanied by ________.

satisfaction
Correct!

dependency

entrepreneurship

fondness

Question 3

1 / 1 pts
Andy is a middle manager at Hercules Industries. Whom would he report to?
Correct!

Vice president

First-line manager

Chairman of the board

President

Question 4

1 / 1 pts
At work, Julie focuses on measuring performance and takes the necessary corrective actions. Julie is engaged in the ________ function of the management process.

organizing
Correct!

controlling

leading

planning

Question 5

1 / 1 pts
At First United Bank, division managers, regional managers, and branch managers would be known as ________.
Correct!

middle managers

first-line managers

nonmanagerial workers

top managers

Question 6

1 / 1 pts
Claire, the CEO of Berylia Inc., reports to James. James has been appointed by the stockholders of Berylia to represent their ownership interests. Hence, James is a part of the ________ of Berylia Inc.

board of trustees
Correct!

board of directors

front-line management

top management

Question 7

1 / 1 pts
Effective managers help others achieve high performance and ________ in their work.

rewards

profits
Correct!

satisfaction

salary

Question 8

1 / 1 pts
In ________, people change jobs more often, and many work on independent contracts with a shifting mix of employers.
Correct!

a free-agent economy

a shamrock organization

global sourcing

job migration

Question 9

1 / 1 pts
Jane, Kale, Carter, and Bennett have been appointed by the government of Rhodia to the board of trustees of the University of Rhodia. Their responsibility is to _______.
Correct!

make sure that the institution is being run right

recognize potential problems and set strategies to abate them

supervise the performance of nonmanagerial workers

supervise several first-line managers

Question 10

1 / 1 pts
One controversial side effect to global sourcing is ________.
Correct!

job migration

reshoring

global sourcing

inshoring

Question 11

1 / 1 pts
The intellectual capital equation is: Intellectual Capital = ________.

Competency Money

Personality Commitment
Correct!

Competency Commitment

Personality Effort

Question 12

1 / 1 pts
The collective brainpower or shared knowledge of a workforce is called ________.
Correct!

intellectual capital

groupthink

personality trait

individual knowledge

Question 13

1 / 1 pts
The moral standards of what is “good” and “right” behavior in organizations and in our personal lives are set by ________.
Correct!

ethics

rights

prejudice

professionalism

Question 14

1 / 1 pts
The overall quality of human experiences in the workplace is known as ________.

work environment

work culture

quality of work experience
Correct!

quality of work life

Question 15

1 / 1 pts
The oversight of corporate management by a company’s board of directors is called ________.
Correct!

corporate governance

organizational control

strategic planning

management interference

Question 16

1 / 1 pts
According to Maslow’s progression principle, ________.

needs can be satisfied simultaneously

all needs can be satisfied by everybody
Correct!

a need at any level becomes activated only after the next-lower-level need is satisfied

once activated, needs are not important in human behavior

Question 17

1 / 1 pts
As a high school teacher, Julie has always felt that her students are lazy, don’t really want to be in school, and are very irresponsible in their studies. Julie holds a ________ assumption.
Correct!

Theory X

Theory A

Theory Y

Theory B

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